If you have a question that we haven't covered on this page, please contact us.

What kind of service do you provide?
We will send the same cleaner to your home on a weekly or fortnightly basis, on the same day, to undertake cleaning and / or ironing services.

What areas do you cover?
We primarily cover the London area within the M25, but do cover certain home counties also. Please contact us for more information.

Many companies act as introduction agencies only. Do you operate on the same basis?
No, after we have introduced a cleaner to you we continue to maintain the cleaning service, and provide insurance. We make sure the quality level does not fall and carefully monitor the feedback we receive so we can provide you with the first class service you want.

What will it cost to clean a house?
It will depend on a number of factors, namely: the size of your place, the tasks you want the cleaner to do, the number of workers required, and the frequency of cleaning. Our hourly rates are between £10 - £10.50, and on average a two bedroom, two bathroom home will take approximately 3 hours for a standard clean. See our pricing guide for reference. Be extremely mindful of the fact that the individuals you engage will be coming to your home on a regular basis, it is more important that you feel comfortable with them in your home and feel confident they will treat your property with care and respect than choosing a supplier based only on price.

How do you vet the cleaners?

Our selection process is very thorough being the majority of our cleaner come via word of mouth. If the applicant seems suitable we arrange for a more thorough interview. We then take references and verify them for authenticity. We also require proof of ID and address and if applicable permission to work legally in the UK. After this stage the cleaners receive training in different cleaning techniques and use of products. Only after the above do we accept them onto our database.

What is the minimum number of hours that I can book a cleaner for?
The minimum is 3 hours per fortnight and 3 hours per week. We will be happy to discuss your requirements and recommend a suitable number of hours.

Can my cleaner come when I'm out at work?
Yes, she can. You can leave a set of keys for the cleaner. You don't have to be in on the day the cleaner comes. All our cleaners have gone through our security training with regards to safe keeping keys. Keys are tagged and stored securely.